詹姆斯库克大学

Enhance your current qualifications and prove your leadership potential. Gain the knowledge and practical skills to analyse, manage and resolve conflicts in a range of workplace, community, and interpersonal settings.

What to expect

Apply your theoretical knowledge and engage with real-world conflict scenarios. Learn from leading industry practitioners and gain hands-on experience through JCU’s partnership with the Dispute Resolution Branch (DRB).

Lead innovative and sustainable change in a variety of business sectors. JCU Conflict Management and Resolution graduates contribute valuably to local and global workplace environments.

Career Opportunities

JCU Master of Conflict Management and Resolution graduates pursue careers in various areas including business, law, healthcare, education, public service, and human resources and many other contexts.

You could find employment in a broad range of workplace environments that rely on productive professional relationships and require strong leadership skills. You could also work as a conflict resolution specialist, mediator, arbitrator, or conciliator.

Graduates may gain external accreditation with the Australian National Mediator Accreditation System and Conflict Coaching International.

You can also study the Master of Conflict Management Resolution in a joint degree along with the Master of Business Administration.

Course learning outcomes

On successful completion of Master of Conflict Management and Resolution, JCU graduates will be able to:

• Evaluate complex conflict and related theories and standards for professional practice in conflict management and resolution
• Critically analyse complex conflicts and conflict management systems
• Provide specialised advice to assist individuals, groups and organisations to constructively manage conflict
• Effectively communicate with, facilitate and support people in personal, group, organisational and cross-cultural conflict
• Independently and critically reflect on and assess their own capabilities and performance, and make use of feedback as appropriate, to support personal and professional development
• Exercise independent ethical judgment and initiative in conflict management and resolution practice and research.
• Research, analyse and interpret data from a range of sources relevant to conflict management and resolution